Our Collection and Use of Your Personal Information
We may collect and use information about you which we reasonably believe will help us administer our business or provide products, services or other opportunities to you. Among other things, we may use the information we learn about you to help us personalize and improve the experience you have with us, to respond to your requests and to communicate with you. The types of information we may collect, retain and use include the following:
1. Site Use Information
In general, you can visit Bates Technologies' web site (the "site") without telling us who you are or revealing any information about yourself. Our web servers may collect the domain names of visitors. This information may be aggregated to measure the number of visits, average time spent on the site, pages viewed, etc. Bates Technologies may utilize this information ("behavior profiles") to measure the use of our site and to improve the content we offer. We may share with third parties experiential information or other data which does not personally identify users of our site. This might include product or service preferences of all visitors to our site, for example.
2. Information You Provide To Us
You are not required to register in order to access our site. However, if you send us an email, or if you contact us to receive information, products or services from us, we may collect profile information from you ("Personally Identifiable Information"). You may provide, for instance, your first and last name, email address, your company name, title, address (i.e., street address, city, state, country and zip/postal code), customer ID, phone number, fax number or product information. You can tell us how you wish to be contacted, whether by email, telephone, fax, or mail.
4. Email Communications
We may use your email address to contact you to respond to your inquiries or to provide information on products or services to you. To help us determine whether you have received an email from us, and to help us make emails more useful and interesting, we may receive a confirmation that you have opened an email from us.
5. Child Privacy
Because of the nature of our business, our products and services are not designed to appeal to minors, and therefore we do not knowingly attempt to solicit or receive any information from children. Our terms and conditions of use require that any registration, if required or offered, may only be made by those age 18 or older. If we have reason to believe that information is being provided by a child under the age of 18, Bates Technologies will not collect the information without parental consent or parent notification, which will include the opportunity for the parent to prevent the use of the information or to prevent the child's participation in the activity. Without parental consent, online information will only be used to respond to an unsolicited request and for no other purposes. We recognize that protecting children's identities and privacy online is important and that the responsibility to do so rests with both the online industry and with parents.
Disclosing Information to Third Parties
Security Procedures to Protect Information
Our site does not use security technology to encrypt information you provide to us. Any information you provide us on the Contact Us page is transmitted via unencrypted email. You are free, alternatively, to submit information or comments to us by fax or mail if you so choose.
Inapplicability of Privacy Policies of any Linked Sites or Other Parties
Your Access to Your Information
If you submit Personally Identifiable Information to us, you may, at any time, direct us to delete or change your information by submitting corrected information through our Contact Us page or by contacting us by fax, mail or email as indicated below.
Or you can write to us at:
Effective Date: November 15, 2005